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Communications for a changing world

Crisis Communications & Issues Management
Crisis Communications & Issues Management

Be prepared with a comprehensive crisis communications plan, useful templates and preparedness training so you can be ready to defend an individual or organization facing a public challenge to its reputation.

Media Relations & Media Training
Media Relations & Media Training

Stay on message with a customized media training package designed to simulate real interactions with the news media. Learn the tips and techniques to help you tell your story and stay on message.

Fresh picks

Good rapport: How to build understanding and trust with your stakeholders

June 18, 2020 – In addition to doctors, nurses and care-home workers, public health employees, numbering in the thousands worldwide, have been key in helping to stop the spread of COVID-19. Often the unsung heroes of the health system, they may never see a patient in person but are using effective communications skills to help those who’ve been impacted. Read more…

Celebrating Pride: do you have your proof points ready?

June 4, 2020 – Every June as millions of people start celebrating Pride month across North America, we need to keep in mind the origins of the movement and what it really means. Pride started as a protest by the LGBTQ2+ community. So how can organizations show genuine support without coming across as inauthentic? Read more…

Now comes the bigger challenge for organizations – opening up

May 5, 2020 – While some provinces have begun to cautiously ease some COVID-19 restrictions, B.C. is expected to announce its reopening plans on Wednesday. This will without a doubt spark a lot of questions about what that means, especially for employees who may be going back to work. That’s why it’s essential for businesses to carefully consider what an opening plan looks like, and how to communicate that plan with employees. Read more…